Terms & Conditions
Terms & Conditions
Last Updated: September 1, 2026
Welcome to New Toy BD. By accessing or using newtoybd.com, you agree to comply with and be bound by these Terms & Conditions.
Please read these terms carefully before using our website or placing an order.
1. About New Toy BD
New Toy BD is an online toy store offering toys, games, educational products, activity products, and other children's products through our website.
These Terms & Conditions apply to all visitors, customers, and users of the website.
2. Use of Our Website
You agree to use New Toy BD only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities.
Attempt to interfere with or damage the website.
Attempt to gain unauthorized access to our systems.
Copy, reproduce, or misuse our website content without permission.
Provide false or misleading information when placing an order.
Use the website in a way that could negatively affect other users or our services.
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, or website.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.
However, there may occasionally be differences between product images and the actual product due to:
Manufacturer or supplier updates
Lighting and photography
Screen or device settings
Packaging changes
Product variations
We recommend reviewing the product information carefully before placing an order.
4. Product Availability
All products are subject to availability.
A product displayed on our website may become unavailable due to inventory changes or other circumstances.
If we are unable to fulfill an order because a product is unavailable, we may contact you to discuss an alternative solution or cancel the affected order.
5. Prices
Product prices displayed on New Toy BD are shown in Bangladeshi Taka (BDT) unless otherwise stated.
We reserve the right to change product prices, offers, discounts, and promotions at any time.
A price change will not normally affect an order that has already been confirmed, except where an obvious pricing error has occurred.
6. Placing an Order
When you place an order through our website, you are making a request to purchase the selected product or products.
You are responsible for providing accurate information, including:
Full name
Phone number
Delivery address
Product selection
Quantity
Any other information required to complete the order
Please check your information carefully before submitting an order.
7. Order Confirmation
After receiving your order, we may contact you to confirm the order and delivery information.
An order may be cancelled or declined in certain circumstances, including:
Product unavailability
Incorrect pricing or product information
Incomplete or incorrect customer information
Suspected fraudulent activity
Delivery limitations
Other legitimate operational reasons
If we cancel an order that has already been paid for, we will provide an appropriate refund according to our Return & Refund Policy.
8. Order Cancellation
If you wish to cancel an order, please contact New Toy BD as soon as possible.
We will try to accommodate cancellation requests before the order is processed or shipped.
Once an order has been shipped, cancellation may no longer be possible and our Return & Refund Policy may apply.
9. Delivery
We aim to deliver orders to the address provided during checkout.
Delivery times may vary depending on:
Delivery location
Courier availability
Weather
Holidays
Public events
Unexpected transportation or operational delays
Customers are responsible for providing a complete and accurate delivery address and contact number.
New Toy BD cannot be responsible for delays caused by circumstances outside our reasonable control.
10. Returns, Replacements & Refunds
Returns, replacements, and refunds are handled according to our Return & Refund Policy.
Please review that policy before placing an order.
If you receive a damaged, defective, incorrect, or incomplete product, contact us as soon as possible so that we can review the issue.
11. Payments
Payment methods available on New Toy BD may vary.
Where online payment is available, payments may be processed through third-party payment service providers.
You agree to provide accurate payment and billing information when required.
New Toy BD does not guarantee the availability of any particular payment method at all times.
12. Promotions and Discounts
From time to time, New Toy BD may offer discounts, promotional prices, or special offers.
Promotions may have specific terms, eligibility requirements, validity periods, or product restrictions.
Unless otherwise stated, promotions cannot be combined with other offers.
We reserve the right to modify or end a promotion at any time.
13. Intellectual Property
All content on New Toy BD, including but not limited to:
Logos
Brand names
Text
Product descriptions
Graphics
Website design
Images
Icons
Other original materials
may be protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, or commercially use our original website content without appropriate permission.
Product images, trademarks, and other materials belonging to manufacturers or third parties remain the property of their respective owners.
14. Third-Party Services
New Toy BD may use third-party services such as payment providers, delivery services, analytics tools, hosting providers, communication platforms, or other technology services.
Third-party services may have their own terms and privacy policies.
New Toy BD is not responsible for the independent policies, availability, or practices of third-party services.
15. Website Availability
We aim to keep New Toy BD available and functioning properly, but we cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of:
Maintenance
Technical problems
Server issues
Security updates
Network problems
Circumstances outside our control
We reserve the right to modify, suspend, or discontinue any part of the website when necessary.
16. Accuracy of Information
We make reasonable efforts to maintain accurate information on the website.
However, errors may occasionally occur in product descriptions, prices, images, availability, or other information.
We reserve the right to correct errors and update information when necessary.
17. Limitation of Liability
To the extent permitted by applicable law, New Toy BD will not be responsible for losses or damages arising from circumstances beyond our reasonable control, website interruptions, third-party services, delivery delays, or misuse of products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
18. Children's Products
New Toy BD sells products intended for children and families.
Parents, guardians, and customers should review product descriptions, recommended age information, safety instructions, and manufacturer guidance before allowing a child to use a product.
Children should use toys and other products according to their intended purpose and appropriate supervision where necessary.
19. Privacy
Your use of New Toy BD is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy for more information.
20. Changes to These Terms
New Toy BD may update these Terms & Conditions from time to time.
Changes may be made to reflect updates to our website, products, services, business practices, or applicable requirements.
The latest version will be published on this page with an updated Last Updated date.
21. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Bangladesh, subject to any mandatory rights and protections available to customers under applicable law.
22. Contact Us
If you have any questions about these Terms & Conditions, your order, or our services, please contact us.
New Toy BD
Phone: +8801521572649
Email: bdnewtoy [a} gmail.com
Website: https://newtoybd.com/
New Toy BD — Bringing More Fun to Every Playtime.